Facebook
Instagram
Linkdin
Pinterest

Don't leave without becoming Illustrated.Insider! 

© 2019 Copyright All Rights Reserved

Andrea Forgacs, info@andreaforgacs.com

Let's start with saying that you are absolutely fabulous. Thank you for checking out my website and considering to buy something. Here is some information for you:

 

STORE POLICIES

I'm a minimalist and I'm on the road a lot. So I believe deeply that we should only produce something when it is ordered. This way waste and resources are reduced. I'm using a drop ship company called Printful in order to print my posters and apparel on demand. So if there is an issue with returns or damaged items this is how I can help.

SHIPPING POLICY

Digital Goods

After you purchase a digital product you will receive a download link via email to download your goods.

 

Printed Goods

Estimated poster shipping:

  • USA: 3-5 business days

  • Canada: 5-10 business days

  • International: 5-10 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

 

RETURNS POLICY

Damaged items:

First of all, I'm really sorry that happened! It is important to me that you get a good quality product. If any product arrives to you damaged, then please get in touch with me via info@andreaforgacs.com within a week's time for a replacement at no charge! To make this process go faster please provide photos of the unsatisfactory product and the packing slip.

Digital items:

There are no refund or returns for digital goods.

FREQUENTLY ASKED QUESTIONS:

What should I do when my order never arrived?

If your order didn't end up arriving, let me know!

But first go through these steps:

  1. Check your address. Is it correct?

  2. When did you order? Any chance it is still on the way?

  3. Send me a mail with the details to info@andreaforgacs.com. I will find out what happened

0