Let's start with saying that you are absolutely fabulous. Thank you for checking out my website and considering to buy something. Here is some information for you:
I'm a minimalist and I'm on the road a lot. So I believe deeply that we should only produce something when it is ordered. This way waste and resources are reduced. I'm using a drop ship company called Printful in order to print my posters and apparel on demand. So if there is an issue with returns or damaged items this is how I can help.
After you purchase a digital product you will receive a download link via email to download your goods.
Estimated poster shipping:
USA: 3-5 business days
Canada: 5-10 business days
International: 5-10 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
First of all, I'm really sorry that happened! It is important to me that you get a good quality product. If any product arrives to you damaged, then please get in touch with me via firstname.lastname@example.org within a week's time for a replacement at no charge! To make this process go faster please provide photos of the unsatisfactory product and the packing slip.
There are no refund or returns for digital goods.
FREQUENTLY ASKED QUESTIONS:
What should I do when my order never arrived?
If your order didn't end up arriving, let me know!
But first go through these steps:
Check your address. Is it correct?
When did you order? Any chance it is still on the way?
Send me a mail with the details to email@example.com. I will find out what happened